How to effectively run your small business to success (2023)

Learn the fundamentals of running a successful small business and how to formulate an effective strategy that will serve you well for years to come.

Starting a small business has never been easier. The world is at a stage where almost everything you need to become a small business owner is within your reach. Some companies even make a living by providing custom business start-up platforms and resources.

There is certainly a lot of excitement in starting a small business. You have big dreams, real passion, and a relentless drive to succeed. But then reality sets in: Running a successful business isn't as easy as you might have thought.

This is especially true today, when the corporate governance landscape is constantly changing. Marketing tactics evolve, employee expectations change, and even the nature of the business has changed. As a small business owner, you have a lot on your plate at any given time.

That is why it is so important to develop and apply the right leadership style.

The key to running a small business well is not getting bogged down in the day-to-day tasks of running a business. If you're wondering how to accomplish this, we're here to help. This guide covers the fundamentals of running a successful small business and how to formulate an effective strategy that will serve you well for years to come. Let's start!

What does it mean to run a small business successfully?

It means knowing how to use your scarce resources to achieve your business goals. This is a loaded statement. So let's dig a little deeper so you have a better understanding of what it takes to run your small business successfully.

All new businesses and existing small businesses face the same problem: a lack of adequate resources. And yet this is the stage where there seems to be an endless pile of things to do. You must: register the business; establishment of the operational structure; hire people in key roles; invest in business tools, have a marketing strategy; working in finance... the list goes on.

The problem is that you don't always have all the resources you need to solve them all at once. Instead, you need to know how to use the resources you have to keep your business running smoothly and on track to achieve your goals.

Speaking of business goals, there may be slight variations in the description, but at the end of the day it all comes down to making a profit. So the question is how do you use your resources to remain fully operational and profitable? That's what small business management is all about.

What are the top management tips for small businesses to thrive in today's digital landscape?

Business success means making sound business decisions. As a small business owner or manager, you are essentially the glue that holds the two sides of the business together (internal and customer-facing processes).

So how do you do it?

Here are our top tips for running a successful business:

(Video) 7 Strategies to Grow Your Business | Brian Tracy

Always have a point of reference

By benchmark, we mean a documented business plan that guides your decision making. Whenever things seem to get out of hand, your business plan keeps you grounded and focused on the important things.

To create an effective business plan, first describe your business goals, and then describe how you intend to achieve them. Break down each major business function: operations, human resources, payroll, billing, marketing, sales, etc. — and write down how you want them to work to achieve your goals.

Periodically review your business plan to see what has changed and what needs to be revised.

time instead of money

Successful small business owners prioritize time over money. You know that money can always be recovered, but time never. So if you have money to spend to buy time, that money is money well spent. It simply means investing in automation tools and streamlining your processes so you can spend your time doing things that really add value to your business.

You will be surprised how much free time you will need once you start the business. Sometimes, despite your best time management, you end up working overtime every day for weeks on end. This is not an effective or efficient way to run your small business.

Spend money to save time, outsource tasks you're not good at, invest in automation tools, and dedicate your time to improving your company's profitability.

Systematize your business

When running a new business, it's important to know how to set up systems and document processes. That way, you can train new employees and make them learn quickly and in a structured way how your company works. More importantly, they know how to get things done. You also have a benchmark to measure effectiveness in this regard.

Building systems isn't just about managing your human resources. It also covers other aspects of your business such as: B. Howintegration of new clients,how you charge them, how you deliver your products and services, etc.

Building your business model on systems allows you to scale better and improve profitability. And that takes you one step closer to successfully running small businesses.

Corporate finance should be separated from personal finance

It is common practice for freelancers and independent entrepreneurs to use a single account for personal and business finances. This is not good management practice for small businesses. In either case, when the time comes to register your business as a legal entity, you will need to open a business bank account to solve this problem.

But in case you can't incorporate your business as a legal entity, don't confuse your business finances with your personal funds. Do not use your personal account to accept payments for services or products provided by your company. And don't use your personal credit card to finance business expenses.

Mixing up your finances will only cause confusion, especially if you are trying to meet your tax obligations with the IRS. Open at least one separate personal account and use it exclusively for business transactions.

Invest in continuing education

In our current digital landscape, things tend to change very quickly. What you thought was mandatory today may be obsolete tomorrow. For example, just a few years ago, mass printing of physical promotional materials was a staple of any corporate marketing strategy. This is not the case. Small business owners now have access to digital marketing tools and data-driven systems to market their offerings.

When you're running a startup or small business for the first time, trial and error is not an effective management strategy. It makes more sense to spend a few hundred dollars, or maybe even a few thousand dollars, to have an expert teach you how to do it right the first time.

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Learning and improving your skills is never a wasted investment. Look for areas where you need to improve and invest in a course or workshop to broaden your knowledge and gain deeper insights. This takes you further up the business ladder.

Build your business offers around value

If you can create great demand for your company's product or service, you're already halfway to becoming a successful small business owner. The only way to do that is to focus your business on delivering real value to your customers.

Value means that everything your company offers solves a problem in different ways. If your business does not have a unique value proposition, it will quickly become unprofitable. You're doing what everyone else is doing, so you're not positioning your business for growth.

Invest in product development and constantly look for ways to improve your business offerings. Conduct market research from time to time to understand what your potential customers really need. Find out what they expect when looking for a specific solution.

For example, most customers expect e-commerce sites to offer free shipping. This means that, in addition to other advantages and expectations, such as B. 24/7 customer service and competitive prices, they should offer free shipping.

Hire a marketing professional

There is no successful business without a well-defined marketing strategy. Launching a business website and setting up multiple social media accounts is not enough to attract customers. Today's business marketing landscape requires brands to build and nurture customer relationships before sales begin.

Marketing is pretty broad, from content marketing and SEO to paid ads and social media campaigns and everything in between. You are wasting time and money trying to do everything yourself. That's why it makes sense to hire a professional marketing agency instead of cutting all marketing off your plate. Even if you can't hire the services of a marketing agency, you can always call on freelancers to get the job done.

Find a marketing expert to create an effective strategy based on your business model. Then let them take over the task of increasing your brand awareness and attracting new customers to your sales pipeline.

Train your employees

It's tempting to focus most of your attention on customers and cash flow. After all, it keeps the lights on. But it is important to remember that if the internal processes of your company do not work well, the result will not be good. Your people are the backbone of your business – empower them and your business will stay strong.

So in HR, hiring just a few is not enough to fill a full or part time position. You need to be able to train them to grow in this role and even directly contribute to the growth of your business.

One of the best ways to do this is to expose them to continuous learning. Buy relevant courses for them and let them use company hours to take them. Find ways to boost everyone's morale and make them want to work with you. Quarterly bonuses, paid vacations, flexible work arrangements, and streamlined workflows are examples of things you can offer your employees to empower them and encourage their growth.

It's a small price to pay for an experienced and committed workforce.

uncomplicate your business

Train yourself to let go of anything that isn't helpful to your business or is negatively affecting job satisfaction and productivity. Whether it's a customer who constantly burns you and your team out, an employee who isn't doing their part, or piles of old files and folders that no one needs anymore, cross them out.

By eliminating all the unwanted physical, emotional, and mental clutter in your business, you will become more confident and efficient in decision making, project management, cash flow management, and other important aspects of running a small business. .

(Video) How to Run a Successful Small Business, Part 1

Never lose sight of the big picture

It's so easy to get caught up in working in the business that you actually forget about working in the business. Spending most of your time on the day-to-day running of small businesses is ineffective in the long run. If you're not careful, you could end up becoming a more reactive manager, primarily concerned with putting out the fires that happen every day.

Of course, it's important to address short-term issues right away. But also be sure to create opportunities for initiative and growth within your company. Stay on top of trends, network with other entrepreneurs, host interactive workshops with your team, and look for initiatives that can take your business to the next level. This helps you stay ahead of potential problems in the long term, while keeping you focused and energized in the short term.

Use data to guide your decision making

From sales and marketing metrics to employee productivity and logistics information, there's all kinds of real-time data across your organization that you can use to guide the kinds of decisions you make. By using this data, you can identify areas that need improvement and make your process more efficient.

Also, remember to reassess your systems and business progress from time to time. There is nothing worse than continuing to implement useless business processes.

What are the most important management skills for small businesses?

Management tools, mobile applications, outsourcing, consulting services have become essential solutions in today's business landscape. It is important to know how to use them to run your small business successfully.

In addition to tools and advice, it is important to have the right skills to make the right business decisions. Fortunately, you don't necessarily need to have a wide range of managerial skills. Just having a few of these skills will come in handy. Plus, you can always learn more to expand your current skills.

clear communication

Sun Tzu's Art of War perfectly explains the need for clear communication.

"If the words of the orders are not clear and distinct, if the orders are not well understood, then the general is to blame. But if the orders are clear and the soldiers continue to disobey, then the fault lies with their officers."

—Sun Tzu

Of course, running small businesses isn't necessarily a war, but the point still holds true. Everyone in your organization needs to know exactly what is expected of them at all times. Clear communication applies to all forms of business anywhere in the world.

It is also important to communicate transparently. This builds trust and respect among your employees, which in turn enhances their loyalty and motivation to deliver quality results.

attention to details

It goes without saying, but let's say it anyway. A good manager knows how to pay attention to details. You cannot afford to ignore even the smallest details in business, as today's small problems can always become big problems tomorrow. Being able to focus on the important details makes it much easier to make important decisions later.

(Video) Best Advice to Small Business Owners

decision making

At any moment, you will be faced with difficult decisions in your company. This includes everything from laying off employees to large financial outlays. You need to know how to act decisively and deal with the resulting consequences.

The truth is, not all of your business decisions turn out the way you hoped. There are many variables to consider; Some may even come to you out of the blue, like the stay-at-home orders and contactless transactions that devastated the business landscape in 2020. The important thing is that you don't let these issues derail your decision-making process.


Delegation is an area that most small business managers or owners struggle with. Even if you run a solo business, you won't be able to do everything yourself. Knowing when to drop and pull someone to complete specific tasks or projects is an important management skill.

Learn to take a step back and imagine what would happen to your business if you weren't in charge and controlling all the strings. How would you guarantee the continuity of the work carried out? Who would you trust to take over and maintain the same level of production? If you don't have these people in your organization, start nurturing them now.

organization and time management

As CEO, there is no shortage of things that require your attention. One of the worst things you can do is multitask. It is not efficient to juggle multiple tasks at once. The most effective approach would be to prioritize and complete one task at a time. Set a schedule and stick to it, and have your team do the same. This can result in consistent performance across the board.


When you run a business, it's your responsibility to make sure that employee morale stays high and that everyone can easily do their job. For example, you can check in with your team from time to time and discuss any issues they may be experiencing, including non-business issues. You can also run monthly contests and giveaways to engage everyone involved in the organization. These little things go a long way in improving motivation.

To involve

Running your own business successfully is not a piece of cake. However, these small business management tips should help streamline various aspects of the process and help you move forward.

Learn the basics of small business with B12

Did you like this practical guide? visit theB12 Resource Centerfor more relevant guides for small business and online marketing. If you have any further questions, please contact our team.

At B12, our goal is to help small business owners make smarter decisions. We offer a wide range of business management solutions such as: B. Online invoicing and invoicing tools and calendar software, as well as digital marketing features such as web design, SEO, copywriting and much more.Subscribe to B12Get started today and let us show you a better, more efficient way to run your small business.

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